STEP 1: INITIAL INQUIRY

The planning process for a private journey commission ideally begins with a personal meeting, call or at least detailed communications with one of our senior managers. They will then advise you during the call and in a follow up email and online presentation on optimal solutions further to your request and give you an approximate budget range for the proposed journey.

STEP 2: PAYMENT OF ITINERARY DEVELOPMENT FEE

If you want us to proceed with your trip planning and have our team begin the process of creating a customised itinerary, we require receipt of an itinerary development fee at this point. It is important to understand that the creation of custom itineraries can be a very time-consuming process and these trips are typically considerably more expensive than standard high-end off the shelf packaged trips due to the additional research, environmental and risk assessments required, and planning time required to deliver in such unique ways. This fee will be credited toward the final payment of your trip, and is not refundable should you decide to cancel your trip.

For a non-complex journey, a typical fee structure is as follows:

• Budget range up to USD$300,000 | 5% of upper budget range amount. (for example, for an upper budget amount of $200,000, then $10,000 would be sought.)

• Budget range more than $300,000 or for more complex undertakings | The itinerary development fee would be considered on a case by case basis.

STEP 3: POSSIBLE RECONNAISSANCE

Our policy is not to operate trips in locations we have not directly reconnoitred and risk assessed in advance. It may therefore be necessary to conduct a reconnaissance in advance of a firm itinerary and budget being finalised. If this is the case a reconnaissance budget will be prepared. This can then be discussed, approved and paid at this stage.

STEP 4: SKETCH ITINERARY

After receipt of the itinerary development fee, and possibly following a necessary reconnaissance, we will prepare a custom itinerary for you, give you a modular quote and transparent breakdown of all investments relating to the itinerary, and discuss itinerary details.

STEP 5: BOOKING, CONFIRMATION AND DETAILED ITINERARY

As soon as you approve of the itinerary, we start the process of locking in all services, accommodations, preparing risk assessments and advancing further planning of all your arrangements while developing a more detailed itinerary.

STEP 6: PAYMENT OF TRIP DEPOSIT AND FINAL TRIP PACKETS

A further trip deposit payment is requested at this stage to ensure all accommodations, and activities can be secured, as well as cover further 404 Noir team development costs. With enough advance notice, full trip details and any necessary documentation will be advanced to guests more than 4 weeks before departure.

STEP 7: FINAL PAYMENT AND DOCUMENTS

Completed medical forms if necessary, other paperwork and the balance of the trip cost, are generally due 60 days prior to your departure date.

It is worth noting that final trip costs are generally made up of:

1. 404 Noir team planning time

2. Reconnaissance costs if needed

3. Accommodations

4. Logistics including any boat or aviation arranged by 404 Noir

5. 404 Noir team facilitation including time with clients, in advance of clients on the ground, and remote team support as is necessary

6. Any media captured by 404 Noir team and contracted professionals and edited to be delivered in agreed format post-trip

7. Trip environmental costs including our own carbon off-setting

We look forward to working with you!